New NSB Digital Banking Experience
We are thrilled to announce Norway Savings Bank’s new digital banking platform that greatly improves your online and mobile banking experience, both for consumer and business customers alike! The platform is an incredible technological step forward that allows NSB to continue providing you with unrivaled service and the best 24/7 financial tools. The new features extend beyond the benefits listed below, including a consistent customer experience. Whether you use your desktop, tablet, or phone, you can perform the same tasks on each device with a uniform interface. There is no need to learn how to complete tasks on different devices. The enhancements deliver the most efficient and easy to use online experience in our history!
Customer Guidance
When you log in to the new platform for the first time, you will be asked to authenticate yourself using two-factor authentication.
For online banking, simply visit norwaysavings.bank and click on the “Login” box in the upper right corner of the homepage to begin this quick process.
For mobile banking, if you are using an iPhone/Apple product, if the new app does not load when you click on the icon on your screen, delete the app, then go to the app store, search for Norway Savings mobile, then download the new app. Other devices will require you to download the new NSB Mobile app on the Google Play Store.
Personal Bill Pay is available and functioning normally through Online Banking on a desktop or laptop computer and the NSB Mobile App.
The Zelle person-to-person payment service is also available through Online Banking on a desktop or laptop computer. It is NOT available currently through the Mobile App. We are working on a solution to this issue.
If you use QuickBooks and Quicken software, visit www.norwaysavings.bank/ConversionInstructions to discover how you can ensure a smooth transition.
To log into the new NSB Business Online Banking, we’re providing you with a quick and easy process to guide you through the steps: www.norwaysavings.bank/boblogin.
View a list of helpful videos that can help you as you explore the new platform. The videos include guidance on how to navigate your new NSB Digital Banking home page, how to view your account details and history, how to view your NSB Digital Banking Activity Center, how to make a funds transfer or send a secure message, how to utilize the new Credit Score Powered by SavvyMoney®, how to navigate NSB Business Digital Banking, and how to import an ACH file.
Please don’t hesitate to contact our Customer Care Center at 888.725.2207 if you encounter any difficulty.
Benefits
- NEW NSB Mobile: a personalized experience that allows you to streamline transfers and payments, manage all aspects of your accounts, and receive personal guidance.
- Re-Designed NSB Business Online: businesses can access their accounts and Cash Management services customized for each user. The enhanced ACH platform features a database to store recipient information for future use and new reporting capabilities provide efficient and seamless system uploads for account reconciliation.
- Re-Designed NSB Internet Banking: access a variety of online money management offerings designed to present a clear, 360-degree view of activity as well as comprehensive financial wellness solutions.
- NEW NSB Mobile Quick Balance — Check up to five of your account balances without logging into NSB Mobile!
- NEW NSB CardSwap: manage your debit card payments for popular subscription and streaming services.
- NEW NSB QuickSwitch: a fast and secure way to switch automatic payments and recurring direct deposits from a previous financial institution account to an NSB account.
- NEW Credit Score Powered by SavvyMoney®: access to your credit score anytime, anywhere. This provides credit monitoring and alerts, simulations, and a variety of financial wellness tools to help you improve your score and save money on new and existing loans. Credit Score also sends email notifications for new credit inquiries or accounts — another line of defense against identity theft.
- COMING SOON — NSB Personal Finance Management: an intuitive money management dashboard that will provide an overview of your activity in the form of budgets, spending, debts, and trends. You can monitor and manage your ENTIRE financial portfolio from any device.
- COMING SOON — NSB Business Mobile: the first business mobile app in our history will allow businesses to transfer and send Bill Pay, ACH and Wire payments, decision Positive Pay items, manage approvals for dual control payments, and make mobile deposits.
Please be assured that these advanced financial tools have no impact on the unrivaled customer service that we proudly offer in our welcoming branches and Customer Care Center. At NSB, we are dedicated to providing the best possible banking experience to YOU. As excited as we are about these new enhancements, we are equally committed to ensuring our service, community, and financial values never falter. Thank you for accompanying us on this journey to a new and exciting chapter at NSB!
