Daniel Walsh
President & Chief Executive Officer
Dan Walsh has over 35 years of banking experience, joining Norway Savings in 1997 as a Vice President & Commercial Lender. Dan earned a Bachelor of Science in Finance from Salem State University, an MBA from Southern New Hampshire University and he is also a graduate of the American Bankers Association National Graduate School of Banking. Dan currently serves on the boards of Norway Savings Bank, Western Maine Health and Maine Preservation. Dan also serves on the Greater Portland Council of Government’s Revolving Loan Committee.
Darci Hamm
Executive Vice President, Chief Operating Officer
Darci Hamm has worked in the banking industry for over 25 years. She began her career with Norway Savings Bank in 1999. Darci plays an important role in many of the Bank’s strategic initiatives, while overseeing commercial lending and all retail banking functions, including branch administration, customer care, retail lending, asset quality, cash management and the deposit operations department. Darci holds a Bachelor of Science degree in Business Administration from the University of Maine. She is also a graduate of the New England School of Banking. Darci serves on the board of Maine hoMEworks and volunteers with Junior Achievement.
Brian Shibles
Executive Vice President, Chief Financial Officer & Treasurer
Brian Shibles began his career with Norway Savings in 2002. He was promoted to Chief Financial Officer in 2006 and was elected Treasurer in 2013. In addition to overseeing the Bank’s financial accounting, budget and investments, he is involved in many of the Bank’s strategic initiatives, including asset and liability management, risk assessment and facilities-related initiatives. He also works closely with the Bank’s Asset Management Group and Information Technology Department. In 2008, Brian graduated from the National School of Banking at Fairfield University as class valedictorian.
Jennifer Cook
Executive Vice President, Head of Trust & Wealth Management
Jennifer Cook has been working with trust and investment management clients for over 30 years. Her areas of expertise include estate and financial planning for individuals and non-profits. Jen graduated from the University of Maine with a Bachelor of Science in Marketing. She attended Cannon Financial Institute and graduated from the Personal Trust Program in 1996 and Personal Trust Graduate Program in 2008. Jen earned her designation as a Certified Trust and Fiduciary Advisor (CTFA) in 1997. She is a past Board member of the Alzheimer’s Association of Maine, Mercy Hospital Planned Giving Committee and the 75 State Street Board of Trustees. She is also a member of the Maine Estate Planning Council.
Richard Flagg
Executive Vice President, Senior Commercial Banking Officer
Rick Flagg joined Norway Savings Bank in 2001 as a Vice President, Commercial Lender. In his current role as Executive Vice President, Senior Commercial Banking Officer, Rick oversees all commercial lending, business development and portfolio management. Rick graduated from the University of Maine in Orono, with a Bachelor’s degree in Economics. In 2018 he graduated from the prestigious Graduate School of Banking at Colorado. He is a current member of MEREDA’s board of directors and a past president and board member of RMA.
Jackie Curtis
Senior Vice President, Senior Human Resources Officer
Jackie joined Norway Savings Bank in 2022 as Vice President of Human Resources after accruing more than 20 years of human resources experience in the banking and health care industries. She has been instrumental in building upon the bank’s high achievement and support culture, leading recruitment and retention strategies, and partnering with team members across the bank to ensure opportunities to thrive and grow are offered through Norway Savings’ Learning & Development program. Jackie graduated from the University of Southern Maine and has earned the distinction of SHRM Senior Certified Professional and HRCI Senior Professional in Human Resources. Outside of her role at Norway Savings, Jackie volunteers with Olympia Snowe Leadership Institute, is an active member of the Central Maine Human Resources Association and the Society for Human Resources Management.
Randy Easler
Senior Vice President, Senior Retail Banking Officer
Randy Easler has worked at Norway Savings Bank for over 11 years in a variety of roles, including Vice President, Loan Operations Manager; Vice President, Retail Loan Center Manager; and Vice President Saco Branch Manager. He currently oversees all retail banking functions, including branch administration, retail business development, and sales activities. He is also responsible for the quality, growth, and profitability of the retail portfolio. Easler has provided leadership and support in many of the Bank’s strategic initiatives, including the unification of NSB’s Retail Loan Center and Loan Servicing teams. Easler attended Thomas College in Waterville where he earned a Bachelor of Science degree in Business Management.
Andrew Goodwin
Senior Vice President, Chief Information Officer
Andy Goodwin joined Norway Savings in the summer of 2023 with more than 25 years of IT and executive leadership experience. As Chief Information Officer, Andy oversees the overall management of Information Technology and Information Security. Andy has a Bachelor of Science degree in Business Administration and Computer Science from the University of Maine at Farmington and a Master’s degree in Geographic Information Systems from the University of Maine at Orono.
Karen Hakala
Senior Vice President, Senior Marketing Officer
Karen joined Norway Savings in 1997. She oversees the Bank’s marketing functions and plays an integral role in the Bank’s strategic initiatives, including product development, technology implementation, brand development, the design and branding of new branches, customer relationship management, and community giving. Karen has a Bachelor of Science degree in Leadership & Organizational Studies from the University of Southern Maine. She is also a graduate of the American Bankers Association’s School of Bank Marketing.
Deb McPhail
Senior Vice President, Senior Deposit Operations & BSA Officer
Deb McPhail has worked in the banking industry for over 40 years. She joined Norway Savings Bank in 1982 and has worked in many positions as she developed her career. In her current role, she oversees and supports BSA, electronic and deposit services, as well as many other divisions of the Bank. Deb is a graduate of University of Maine at Augusta with an Associate’s degree in Secretarial Science and Business, the New England School of Banking and the Graduate School of Banking at Colorado.
Dawn Mugford
Senior Vice President, Risk
Dawn began at Norway Savings Bank in January 2025 and assists in the monitoring, measuring, and controlling of all major risk types to ensure the strength of the Bank through the risk management infrastructure. During her banking career, Dawn has served as EVP, Chief Risk Officer at Rockland Trust Bank in Massachusetts; SVP, Director of Operational Risk Management & Corporate Security/Investigations at Eastern Bank in Massachusetts; and worked for TD both in Canada and the U.S. for over 25 years. She was recognized as one of the “Top 50 Women Chief Risk Officers of 2024” by Women We Admire, and earned her Bachelor of Business Administration from Wilfrid Laurier University in Canada.
Melissa Rock
Senior Vice President, Marketing Director
Melissa joined Norway Savings in 2017 and oversees the Bank’s marketing team as well as leading the brand development, customer-facing digital technology sourcing, and community giving efforts at NSB. She holds a Certified Financial Marketing Professional (CFMP) designation and graduated with honors from the New England School of Financial Studies in 2023. Melissa is also an alumnus of Macalester College in St. Paul, Minnesota, where she majored in Economics. She serves as a board member and secretary for Loon Echo Land Trust in Bridgton and is on the advisory board for the North Conway-based Ham Charitable Foundation.
Richard St. Pierre
Senior Vice President, Senior Finance Officer
Rich St. Pierre joined Norway Savings in December, 2023 with more than 20 years of senior financial management leadership experience, including 10 years in the banking industry. As Senior Finance Officer, Rich oversees the overall management of the Bank’s financial accounting, budget, investments and facilities management. Rich holds a Bachelor of Science degree in Accounting from the University of Southern Maine and is a Certified Public Accountant (CPA).
Carolyn Thomas
Senior Vice President, Chief Risk Officer
Carolyn Thomas has 40 years of banking experience, working primarily at community banks in positions with increasing levels of responsibility and diversity. She joined the commercial credit team at Norway Savings in 1999. Carolyn currently oversees the Bank’s risk, compliance, commercial credit, commercial loan administration and special assets teams. Carolyn has a BA degree in Math and Economics. Carolyn is on the board of the Equality Community Center.
