Data Security Incident at Third-Party Provider

At Norway Savings Bank, we take the security of customer data very seriously and are also committed to transparency. A recent data security incident involving a vendor may have compromised the personal information of some NSB customers. At this time, there is no evidence of any kind that NSB customer data has been or will be misused as a result of this incident, but we are remaining vigilant.

Affected customers have been mailed a letter that includes all of the details, the actions that NSB has taken, and the steps you can take to protect yourself moving forward. NSB is providing affected customers with free identity theft protection services through IDX, a data breach and recovery services expert. In addition, NSB operates a 24-hour fraud monitoring system to examine transactions for fraudulent activity and patterns.

Please note, if you receive a letter that directs you to a website that asks you to enter account information or provides a pop-up asking for payment information, this is a scam. Immediately leave the website and call Norway Savings Bank’s Customer Care Center at 1-888-725-2207 Monday-Friday 8am-6pm or Saturdays 8am-noon.

NSB has firm processes and procedures in place to prevent fraud. For 159 years, NSB’s highest priority has been the security of your accounts, offering you protection and remittance in the case of fraud, and providing you with the support you need.

As always, thank you for your support and loyalty. We will always do our very best to live up to the great trust that you place in us.