COVID-19: Norway Savings Bank Branch Banking Update
The lobbies in 23 of our 24 NSB branch locations are open effective April 19, 2021. Lobby guidelines will be posted at all entry points. The Exchange Street, Portland location’s walk-up lobby (next to the Drive-up window) is open. All open branches will also have Drive-Up, Night Deposit and ATM services available.
| Branch Location | Address | Lobby and Drive-up (unless noted) Hours of operation effective April 19, 2021 |
|---|---|---|
| Auburn | 31 Court Street | Monday-Wednesday 8:30am-4:30pm Thursday & Friday 8:30am-5:00pm Saturday 8:30am-12:00pm |
| Bethel | One Parkway, Suite 100 | Monday-Thursday 8:30am-4:00pm Friday 8:30am-5:00pm Saturday 8:30am-12:00pm |
| Bridgton | 1 Harrison Road | Monday-Wednesday 8:30am-4:30pm Thursday & Friday 8:30am-5:00pm Saturday 8:30am-12:00pm |
| Brunswick, Cooks Corner | 14 Gurnet Rd | Monday-Thursday 8:30am-4:00pm Friday 8:30am-5:00pm Saturday 8:30am-12:00pm |
| Brunswick, Maine Street (No Drive-Up available) | 83 Maine Street | Monday-Thursday 8:30am-4:00pm Friday 8:30am-5:00pm Saturday 8:30am-12:00pm |
| Falmouth | 266 US Route 1 | Monday-Thursday 8:30am-4:00pm Friday 8:30am-5:00pm Saturday 8:30am-12:00pm |
| Freeport | 8 Mallett Drive | Monday-Thursday 8:30am-4:00pm Friday 8:30am-5:00pm Saturday 8:30am-12:00pm |
| Fryeburg | 557 Main Street, Suite A | Monday-Thursday 8:30am-4:00pm Friday 8:30am-5:00pm Saturday 8:30am-12:00pm |
| Gorham | 65 Main Street | Monday-Thursday 8:30am-4:00pm Friday 8:30am-5:00pm Saturday 8:30am-12:00pm |
| Gray | 1 Libby Hill Rd | Monday-Thursday 8:30am-4:00pm Friday 8:30am-5:00pm Saturday 8:30am-12:00pm |
| Kennebunk | 68 Portland Rd | Monday-Wednesday 8:30am-4:00pm Thursday & Friday 8:30am-5:00pm Saturday 8:30am-12:00pm |
| Naples | 621 Roosevelt Trail | Monday-Thursday 8:30am-4:00pm Friday 8:30am-5:00pm Saturday 8:30am-12:00pm |
| Norway | 261 Main Street | Monday-Wednesday 8:30am-4:30pm Thursday & Friday 8:30am-5:00pm Saturday 8:30am-12:00pm* *Walk-up and Drive-up service only on Saturday |
| Portland, Congress St. | 1200 Congress St | Monday-Wednesday 8:30am-4:30pm Thursday & Friday 8:30am-5:00pm Saturday 8:30am-12:00pm |
| Portland, Exchange Street (2nd Floor Lobby closed) | 120 Exchange St | Monday-Friday 8:00am-12:00pm* *Walk-up and Drive-up service only |
| Portland, Forest Ave. | 446 Forest Ave | Monday-Wednesday 8:30am-4:30pm Thursday & Friday 8:30am-5:00pm Saturday 8:30am-12:00pm |
| Saco | 569 Main Street | Monday-Wednesday 8:30am-4:00pm Thursday & Friday 8:30am-5:00pm Saturday 8:30am-12:00pm |
| Scarborough | 158 US Route 1 | Monday-Thursday 8:30am-4:00pm Friday 8:30am-5:00pm Saturday 8:30am-12:00pm |
| South Paris | 7 High Street | Monday-Wednesday 8:30am-4:30pm Thursday & Friday 8:30am-5:00pm Saturday 8:30am-12:00pm |
| South Portland | 207 Waterman Drive | Monday-Wednesday 8:30am-4:30pm Thursday & Friday 8:30am-5:00pm Saturday 8:30am-12:00pm |
| Standish | 88 Ossipee Trail East | Monday-Thursday 8:30am-4:00pm Friday 8:30am-5:00pm Saturday 8:30am-12:00pm |
| Topsham | 47 Topsham Fair Mall Road | Monday-Thursday 8:30am-4:00pm Friday 8:30am-5:00pm Saturday 8:30am-12:00pm |
| Windham | 10 Franklin Drive | Monday-Wednesday 8:30am-4:30pm Thursday & Friday 8:30am-5:00pm Saturday 8:30am-12:00pm |
| Yarmouth | 688 US Route 1 | Monday-Thursday 8:30am-4:00pm Friday 8:30am-5:00pm Saturday 8:30am-12:00pm |
| Customer Care 888.725.2207 |
Lobby Guidelines
Norway Savings Bank is following guidance developed by the Maine Bankers Association, State of Maine, CDC, OSHA and other government resources. We are implementing best practices to ensure the continued safety of our employees and customers during the COVID-19 pandemic. To help you prepare for your in-branch visit, below is an initial list of what to expect when you visit one of our lobbies.
- Signage and floor markers inside the branch will help guide you to maintain 6 feet physical distance from employees and others.
- You will be asked to wear a face mask/covering when you enter the branch and will be asked to remove it briefly so that we can properly identify you. If you do not have a face mask/covering, you will be offered one. If you choose not to wear it, you will be asked to use the drive-up.
- There will be a limit of 5 customers within the lobby at any time. If there are more than 5 customers waiting for service, you will be asked to wait outside until a spot is available.
- Hand sanitizer will be available for customer use throughout the branch and we have instituted consistent cleaning protocols.
- To limit exposure, we have temporarily removed many of the lobby items that you may be familiar with, such as coffee stations, brochures, transaction tickets etc.
- Waiting areas in lobbies will be temporarily closed.
We also have asked many of our staff to work from home to limit their exposure and further protect our customers.
Our Task Force continues to closely monitor guidance from the Maine CDC and the Governor’s Office, and therefore, this plan is subject to change at any time.
If you don’t feel comfortable visiting a branch, here are ways for you to continue to do your banking:
We truly appreciate your patience and understanding in the face of these challenges and hope that you and your loved ones are in good spirits during these unprecedented times!
