To Our Valued Customers,
This was not an easy decision to make because we know that this is going to create challenges for you, but in an effort to protect our employees and customers and adhere to “social distancing” guidelines, effective Wednesday, March 18th, we are offering DRIVE-UP BANKING AND ATM SERVICE ONLY. We will be temporarily closing our Maine Street, Brunswick branch because we do not offer Drive-Up Service at that location, and we hope to reopen all our lobbies in early April. Brunswick area customers will have access to the Drive-Up Service at our Cooks Corner and Topsham locations. Our Task Force will continue monitoring and responding to the evolving situation surrounding the Coronavirus (COVID-19) and we will respond with updates to you via our website and through email.
We want you to know, that we are here for you! If you need assistance with any issue you may be having or to make an appointment with a member of the branch team to discuss a new account or a loan, or to access your safe deposit box or other non-transaction business related matter, please call 888.725.2207.
Internet and Mobile Banking services are available 24/7 for checking balances, transferring money, paying bills and other functions. Also remember that you can deposit checks via the NSB Mobile App or ATMs.
Please continue to be diligent and be aware for scammers and criminals who may use fear/intimidation, trickery, urgency or disinformation related to the Coronavirus (COVID-19) to attempt to steal your sensitive, personal or account information. Norway Savings Bank will never request personal information through email/text/outbound calls.
As time unfolds and if the pandemic worsens, we recognize that some customers may face financial challenges as a result of illness and/or business interruption. If you’re experiencing financial hardship related to the virus, we’re here to help. Please call 1.888.725.2207. For our commercial customers, please reach out directly to your Commercial Loan Officer.
We share your concern about the spread and impact of the Coronavirus, and we want you to know that our team is here to serve you. Norway Savings Bank is in excellent financial health and is in great condition to weather this pandemic and the resulting market changes.
Thank you for banking with us and for your understanding during this challenging time. We all wish you and your loved ones good health and look forward to the arrival of spring this week!
President & Chief Executive Officer