COVID-19: Norway Savings Bank Branch Banking Update

To Our Valued Customers,

As you are likely aware, and to the challenge of everyone, Governor Mills issued an Executive Order that requires nonessential businesses to close physical locations that allow in-person contact – effective March 25th through April 8th.

While banks are identified as “Essential Businesses” under Governor Mills’ Executive Order, we have made the decision to temporarily close a number of our branches to help comply with the Governor’s Order.  This will enable more of our employees to remain at home while still accommodating our customers’ banking needs during this critical time.

As we have expressed over the last few weeks, employee and customer safety are top priorities as the crisis has continued to unfold. While this has been an extremely difficult decision and recognizing the inconvenience to you, our customers, we believe these temporary closings are one step we can take to help our State recover more quickly from the virus impact. Working together now, we can do our part to “flatten the curve” to prevent future catastrophic demands on our local health care systems.

Therefore, effective Saturday, March 28th through April 8th,

The following branch locations are OPEN with Drive-up, Appointment, Night Deposit and ATM Services.

Branch location Address Hours
Portland1200 Congress StMonday-Friday 8am-5pm
Saturday 8:30am-12pm
Norway261 Main StreetMonday-Friday 8:30am-5pm
Saturday 8am-1pm
Saco569 Main StreetMonday-Wednesday 8:30am-4pm
Thursday-Friday 8:30am-5pm
Saturday 8:30am-12pm
Yarmouth688 US Route 1Monday-Thursday 8am-4pm
Friday 8am-5pm
Saturday 9am-12pm
Topsham47 Topsham Fair Mall RoadMonday-Thursday 8:30am-4pm
Friday 8:30am-5pm
Saturday 9am-12pm
Windham10 Franklin DriveMonday-Thursday 8:30am-4pm
Friday 8:30am-5pm
Saturday 8:30am-12pm
Auburn31 Court StreetMonday-Wednesday 8:30am-4:30pm
Thursday-Friday 8:30am-5pm
Saturday 8:30am-12pm
Bridgton1 Harrison RoadMonday-Thursday 8:30am-4pm
Friday 8:30am-5pm
Saturday 8:30am-12pm
Fryeburg557 Main Street, Suite AMonday-Thursday 8:30am-4pm
Friday 8:30am-5pm
Saturday 8:30am-12pm
BethelOne Parkway, Suite 100Monday-Thursday 8:30am-4pm
Friday 8:30am-5pm
Saturday 8:30am-12pm
Customer Care
Monday-Friday 8:00am-6:00pm
Saturday 8am-noon

The following branch locations are temporarily CLOSED. ATM Banking is available.

Branch LocationAlternative Branch(es)
see OPEN list above for hours
Exchange Street, Portland1200 Congress Street, Portland - 2.6 miles away
Forest Avenue, Portland1200 Congress Street, Portland – 1.2 miles away
South Portland1200 Congress Street, Portland – 3.3 miles away
569 Main Street, Saco - 15 miles away
Kennebunk569 Main Street, Saco – 14.4 miles away
Scarborough1200 Congress Street, Portland – 5.6 miles away
569 Main Street, Saco – 8.9 miles away
Falmouth688 US Route 1, Yarmouth – 6.1 miles away
1200 Congress Street, Portland – 7.2 miles away
Freeport688 US Route 1, Yarmouth – 6.3 miles away
47 Topsham Fair Mall Road, Topsham - 9.6 miles away
Maine Street, Brunswick47 Topsham Fair Mall Road, Topsham – 2.2 miles away
Cooks Corner, Brunswick47 Topsham Fair Mall Road, Topsham – 5.1 miles away
Gorham1200 Congress Street, Portland – 8.5 miles away
10 Franklin Drive, Windham – 11.9 miles away
Standish10 Franklin Drive, Windham – 10.2 miles away
Gray10 Franklin Drive, Windham – 8.5 miles away
688 US Route 1, Yarmouth – 12.6 miles away
Naples1 Harrison Road, Bridgton – 8.7 miles away
10 Franklin Drive, Windham – 13 miles away
South Paris261 Main Street, Norway – 1.8 miles away
Customer Care

While these branches are closed, we will be able to expand cleaning of our public areas and work spaces.  We also have asked many of our staff to work from home to limit their exposure and further protect our customers.

Here are ways for you to continue to do your banking with us during this challenging time:

You can visit any of the branches that are still open with ATM, drive-up and appointment banking services.  To make an appointment, please call 1.888.725.2207.

In addition, we offer a variety of ways to bank without having to leave your home.  Whether you have a computer, tablet or phone, we’ve got you covered with internet banking, mobile banking and telephone banking.  You can check your balance, transfer funds, pay bills, deposit checks and perform a host of other banking activities.  If you need any help setting yourself up, call 888.725.2207 and our Customer Care Team would be happy to help.  They are available from 8am-6pm Monday-Friday and 8am-noon Saturday.

  • Drive-Up banking will continue to be available at the branches that will remain open.
  • ATM banking is available at all locations. You can make deposits, withdraw funds, and check your balance 24/7.
  • Businesses can now make deposits at our ATMs with your NSB Business Debit Card.
  • Night Deposits can be made at branches that remain on the open list.
  • Mobile Banking
  • Telephone Banking
  • You can open a deposit account or apply for a mortgage or home equity online at 24/7

Our Task Force continues to closely monitor guidance from the Maine CDC and the Governor’s Office, and therefore, this plan is subject to change at any time.

We truly appreciate your patience and understanding in the face of these challenges and hope that you and your loved ones are in good spirits during these unprecedented times!

Patricia Weigel
President and CEO