COVID-19: Norway Savings Bank Branch Banking Update

The lobbies in all NSB branch locations are open.  Safety guidelines will be posted at all entry points. The Exchange Street, Portland location’s walk-up lobby (next to the Drive-Up) is open. All open branches will also have Drive-Up, Night Deposit and ATM services available.

Branch Location
Address Hours of operation as of July 15
Auburn31 Court StreetMonday-Wednesday 8:30am-4:30pm
Thursday & Friday 8:30am-5:00pm
Saturday 8:30am-12:00pm
BethelOne Parkway, Suite 100Monday-Thursday 8:30am-4:00pm
Friday 8:30am-5:00pm
Saturday 8:30am-12:00pm
Bridgton1 Harrison RoadMonday-Wednesday 8:30am-4:30pm
Thursday & Friday 8:30am-5:00pm
Saturday 8:30am-12:00pm
Brunswick, Cooks Corner14 Gurnet RdMonday-Thursday 8:30am-4:00pm
Friday 8:30am-5:00pm
Saturday 8:30am-12:00pm
Brunswick, Maine Street
(No Drive-Up available)
83 Maine StreetMonday-Thursday 8:30am-4:00pm
Friday 8:30am-5:00pm
Saturday 8:30am-12:00pm
Falmouth266 US Route 1Monday-Thursday 8:30am-4:00pm
Friday 8:30am-5:00pm
Saturday 8:30am-12:00pm
Freeport8 Mallett DriveMonday-Thursday 8:30am-4:00pm
Friday 8:30am-5:00pm
Saturday 8:30am-12:00pm
Fryeburg557 Main Street, Suite AMonday-Thursday 8:30am-4:00pm
Friday 8:30am-5:00pm
Saturday 8:30am-12:00pm
Gorham65 Main StreetMonday-Thursday 8:30am-4:00pm
Friday 8:30am-5:00pm
Saturday 8:30am-12:00pm
Gray1 Libby Hill RdMonday-Thursday 8:30am-4:00pm
Friday 8:30am-5:00pm
Saturday – 8:30am-12:00pm
Kennebunk68 Portland RdMonday-Thursday 8:30am-4:00pm
Friday 8:30am-5:00pm
Saturday 8:30am-12:00pm
Naples621 Roosevelt TrailMonday-Thursday 8:30am-4:00pm
Friday 8:30am-5:00pm
Saturday 8:30am-12:00pm
Norway261 Main StreetMonday-Wednesday 8:30am-4:30pm
Thursday & Friday 8:30am-5:00pm
Saturday 8:30am-12:00pm (Walk-up/ Drive-up only)
Portland, Congress St.1200 Congress StMonday-Wednesday 8:30am-4:30pm
Thursday & Friday 8:30am-5:00pm
Saturday 8:30am-12:00pm
Portland, Exchange Street
(Walk-Up Window Only, 2nd Floor Lobby closed)
120 Exchange StMonday-Friday 10am-3pm
Saturday – Closed
Portland, Forest Ave.446 Forest AveMonday-Wednesday 8:30am-4:30pm
Thursday & Friday 8:30am-5:00pm
Saturday 8:30am-12:00pm
Saco569 Main StreetMonday-Thursday 8:30am-4:00pm
Friday 8:30am-5:00pm
Saturday 8:30am-12:00pm
Scarborough158 US Route 1Monday-Thursday 8:30am-4:00pm
Friday 8:30am-5:00pm
Saturday 8:30am-12:00pm
South Paris7 High StreetMonday-Wednesday 8:30am-4:30pm
Thursday & Friday 8:30am-5:00pm
Saturday 8:30am-12:00pm
South Portland207 Waterman DriveMonday-Wednesday 8:30am-4:30pm
Thursday & Friday 8:30am-5:00pm
Saturday 8:30am-12:00pm
Standish88 Ossipee Trail EastMonday-Thursday 8:30am-4:00pm
Friday 8:30am-5:00pm
Saturday 8:30am-12:00pm
Topsham47 Topsham Fair Mall RoadMonday-Thursday 8:30am-4:00pm
Friday 8:30am-5:00pm
Saturday 8:30am-12:00pm
Windham10 Franklin DriveMonday-Wednesday 8:30am-4:30pm
Thursday & Friday 8:30am-5:00pm
Saturday 8:30am-12:00pm
Yarmouth688 US Route 1Monday-Thursday 8:30am-4:00pm
Friday 8:30am-5:00pm
Saturday 8:30am-12:00pm
Customer Care
888.725.2207

Lobby Guidelines

To safely address the reopening of our lobbies, Norway Savings Bank is following guidance developed by the Maine Bankers Association, State of Maine, CDC, OSHA and other government resources. We are implementing best practices to ensure the continued safety of our employees, customers and visitors during the COVID-19 pandemic. To help you prepare for your in-branch visit, below is an initial list of what to expect when you visit one of our lobbies.

  • Signage and floor markers inside the branch will help guide you to maintain 6 feet physical distance from employees and others.
  • You will be asked to wear a face mask/covering when you enter the branch and will be asked to remove it briefly so that we can properly identify you.
  • There will be a limit of 5 customers within the lobby at any time. If there are more than 5 customers waiting for service, you will be asked to wait outside until a spot is available.
  • Hand sanitizer will be available for customer use throughout the branch and we have instituted consistent cleaning protocols.
  • To limit exposure, we have temporarily removed many of the lobby items that you may be familiar with, such as coffee stations, brochures, transaction tickets etc.
  • Waiting areas in lobbies will be temporarily closed.

We also have asked many of our staff to work from home to limit their exposure and further protect our customers.

Our Task Force continues to closely monitor guidance from the Maine CDC and the Governor’s Office, and therefore, this plan is subject to change at any time.

Here are ways for you to continue to do your banking if you do not wish to visit a branch lobby:

ServicesDrive-up bankingNight DepositATMOnline/Mobile
Banking
Telephone BankingCustomer Care Center
(888.725.2207, Live Chat, Secure Email)
Deposit checksMobile Deposit only
Deposit cash
Withdraw cash
Open new deposit accounts
(Account holder must be 18 or older)
Apply for a residential loan or line of credit
Make loan payments
Transfer funds
Check your balance
Pay Bills
Send money to individuals
Enroll in Online/Mobile Banking
Order checks
Report fraudulent activity on debit cards
Report a lost or stolen debit card
Deactivate a debit card
(NSB Cards App)
Set locations, transaction types, merchant types and spending limits for a debit card.
(NSB Cards App)

 

We truly appreciate your patience and understanding in the face of these challenges and hope that you and your loved ones are in good spirits during these unprecedented times!