New Digital Banking Experience –
Coming January 2025!
We are thrilled to announce that Norway Savings Bank’s new digital banking platform will arrive in 2025 and greatly improve your online and mobile banking experience, both for consumer and business customers alike! The platform is an incredible technological step forward that allows NSB to continue providing you with unrivaled service and the best 24/7 financial tools.
The new features will extend beyond the benefits listed below, including a consistent customer experience. Whether you use your desktop, tablet, or phone, you can perform the same tasks on each device with a uniform interface. There will be no need to learn how to complete tasks on different devices. The enhancements deliver the most efficient and easy to use online experience in our history!
Implementation Interruption
To ensure a secure transition that is as seamless as possible for you, online banking and mobile banking at NSB will be unavailable from Friday, January 24, at 5:30 p.m. through Tuesday, January 28, at 8:30 a.m. During that time: NSB ATM and debit cards will still work; NSB branches will be open during their regular banking hours; telephone banking will still be available; and the Customer Care Center (888.725.2207) will be available to assist you, as always, on weekdays from 8 a.m. to 6 p.m., Saturday, January 25, from 8 a.m. to 3 p.m., and Sunday, January 26, from 9 a.m. to noon.
On Tuesday, January 28, you will have to log back into online and/or mobile banking through a two-factor authentication process using your existing username and password.
For online banking, simply visit norwaysavings.bank and click on the “Login” box in the upper right corner of the homepage to begin this quick process.
For mobile banking, if you are using an iPhone/Apple product, you will just need to update your current app in the App Store. Other devices will require you to download the new NSB Mobile app.
Please don’t hesitate to contact our Customer Care Center at the number above if you encounter any difficulty with either process.
Benefits
- NEW NSB Personal Finance Management: an intuitive money management dashboard that will provide an overview of your activity in the form of budgets, spending, debts, and trends. You can monitor and manage your ENTIRE financial portfolio from any device.
- NEW NSB Business Mobile: the first business mobile app in our history allows businesses to transfer and send Bill Pay, ACH and Wire payments, decision Positive Pay items, manage approvals for dual control payments, and make mobile deposits.
- NEW NSB Mobile: a personalized experience that will allow you to streamline transfers and payments, manage all aspects of your accounts, and receive personal guidance.
- Re-Designed NSB Business Online: businesses can access their accounts and Cash Management services customized for each user. The enhanced ACH platform features a database to store recipient information for future use and new reporting capabilities provide efficient and seamless system uploads for account reconciliation.
- Re-Designed NSB Internet Banking: access a variety of online money management offerings designed to present a clear, 360-degree view of activity as well as comprehensive financial wellness solutions.
- NEW NSB CardSwap: manage your debit card payments for popular subscription and streaming services.
- NEW NSB QuickSwitch: a fast and secure way to switch automatic payments and recurring direct deposits from a previous financial institution account to an NSB account.
- NEW Credit Score Powered by SavvyMoney®: Access to your credit score anytime, anywhere. This provides credit monitoring and alerts, simulations, and a variety of financial wellness tools to help you improve your score and save money on new and existing loans. Credit Score also sends email notifications for new credit inquiries or accounts — another line of defense against identity theft.
Please be assured that the arrival of these advanced financial tools will have no impact on the unrivaled customer service that we proudly offer in our welcoming branches and Customer Care Center. At NSB, we are dedicated to providing the best possible banking experience to YOU. As excited as we are about these new enhancements, we are equally committed to ensuring our service, community, and financial values never falter.
At NSB, we are dedicated to providing the best possible banking experience to YOU. Thank you for your patience, support, understanding, and for accompanying us on this journey to a new and exciting chapter at NSB!
